We built this because the work was being done badly everywhere.
Most consultancies, agencies, and managed service providers run technical operations through a patchwork of shell scripts, Slack threads, half-finished runbooks, and tribal knowledge. The work gets done, but every new client makes the chaos worse. The cost isn't dramatic incidents — it's the slow erosion of margin and sleep that comes from never being on top of any of it.
There's a category of software that almost nobody is allowed to build: the operations layer that sits across multiple clients' infrastructure. The reasons it doesn't get built are that it has to be trusted by both the operator and each client, it has to be secure enough that a security engineer would defend it in a review, and it has to be useful enough that an operator's day-to-day actually improves.
We took those constraints seriously. The product is designed so that no part of our stack can read the work being done — not the relay, not us, not anyone but the operator and their own clients. We made it a desktop application rather than a SaaS for the same reason. The data lives on the operator's machine; we touch metadata only.
If this becomes the standard way to run operations across managed clients, the second-order effects are pleasant: clients can audit what's happening in their infrastructure, operators stop losing margin to undocumented work, and the people doing the actual engineering get their evenings back.
GTM Development Johansen
Norwegian sole proprietorship, organisation number 937103794, registered in Tromsø. Single-founder operation by Andre Johansen, who has spent the last decade building infrastructure for B2B data products and consulting on agentic automation across Nordic firms.
The entity also operates a Nordic business-data API service. The two products share infrastructure and a security posture but serve different audiences.
What we believe
- Software that touches client data should be auditable by that client.
- The right unit of pricing is the value created, not the seats consumed.
- Customers should be told the truth about what's hard, not what's easy.
- Most enterprise software is bad because the buyer is not the user.
- Quietness is a feature.